Archive for the ‘White Paper’ Category

[White Paper] Application Performance Management Best Practices

Friday, May 8th, 2009

Description:The foundation for any good application performance management strategy is an understanding of the current environment. With network and application usage increasing, IT organizations face serious challenges in meeting corporate and business unit demands. Read this expert E-Guide--a series of previously published Expert Tips from SearchNetworking.com--and see how organizations are ...

[White Paper] 2009 Security Mega Trends Survey

Tuesday, March 3rd, 2009

Description:The 2009 Security Mega Trends Survey helps us to better understand if certain publicized IT risks to personal and confidential data are, or should be, more or less of a concern for organizations. The results of the study are helpful to organizations struggling to understand how they should allocate resources ...

[White Paper] Why Free Patch Management Tools Could Cost You More

Wednesday, February 25th, 2009

Description:Today's current economic situation underscores the importance of scrutinizing all business expenses, particularly within IT. As organizations look to keep operating expenses down, "free" technology solutions start to look more attractive. However, when choosing a solution for patching your systems and servers, it is important to consider the total cost ...

[White Paper] IT Service Management: It’s About Managing Change

Sunday, February 1st, 2009

Description: Implementing ITSM is as much an educational and change management task as a technology task; to ensure its success, IT executives must obtain executive and broad organizational support, engage IT staff responsible for both managing and executing ITSM processes, and overcome resistance to change. It's also critical that the organization addresses ...

[White Paper] Adding Mainframe Focus to End-to-End Application Performance Management

Wednesday, January 21st, 2009

Description:This white paper is written for CIOs and IT executives tasked with providing a strategic vision for delivering high-quality business applications at a reasonable price. It addresses high-level objectives, such as aligning IT with the business, improving IT service quality, and reducing IT costs, and also provides a structure for ...

[White Paper] Application Monitoring: Best Practices for Application Performance

Tuesday, January 20th, 2009

Description:A majority of applications fail at some point due to both expected and unexpected quality errors. Without an effective monitoring system, organizations are unable to identify and provide actionable alerts in real-time when errors are detected. They are then unable to ensure optimal application availability and reliability. This white paper explores ...

Case Study – Sterling Commerce and Crowley Maritime

Thursday, January 8th, 2009

Description:Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company's electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution ...

[White Paper] Business Intelligence: The Strategic Imperative for CIOs

Wednesday, January 7th, 2009

Overview:Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making. The hitch is in finding the right combination of information accessibility and processing power to effectively support BI across the extended enterprise. This paper will help CIOs answer the following ...

[White Paper] Magic Quadrant for Business Intelligence 2008

Wednesday, January 7th, 2009

Overview:The Magic Quadrant for Business Intelligence Platforms presents a global view of Gartner's opinion of the main software vendors that should be considered by organizations seeking to develop business intelligence (BI) applications. Buyers should evaluate vendors in all four quadrants -- those from the Niche Players and Visionaries quadrants are ...

[White Paper]Increasing Profitability through Intelligent Interactions

Sunday, December 28th, 2008

Title:Increasing Profitability through Intelligent Interactions: Innovative Marketing Strategies in the Communications Industry. Description:Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth。 Posted on:14 Dec 2008Published on: 14 Dec 2008Source: Infor CRMFormat: Adobe Acrobat (.pdf)Length: 16 page(s)Type:White ...